Introduction Letter -
Recommend Customer

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Introduction letters are written for numerous business and personal situations. This sample introduction letter was written for a situation that arises sometimes in business. In this particular case, a supplier is going out of business and is introducing and recommending one of its longtime clients to potential future suppliers. Essentially, the letter is assuring those potential suppliers that this company pays its bills and has always been a good credit risk.

(print Corporate Introduction Letter on corporate letterhead paper)

November 20, 20xx

To Whom It May Concern:

Re: Customer Introduction - Van Dusen Graphics Inc.

I have been asked to write this letter of introduction because our company will no longer be operating its printing plant that has served Van Dusen Graphics Inc. for more than a decade.

Van Dusen Graphics has been one of our top customers for the past 12 years. Accordingly, I have no hesitation in recommending them as a company with which to do business.

In addition to doing business with his company for many years, Ray Van Dusen and I go back to our university days over 25 years ago. So, I can also personally vouch for him as a great individual and a concerned and active citizen in this community.

As far as a company to do business with, Van Dusen Graphics is one of the best that we have ever dealt with. Its practice was always to pay our printing invoices within the 30-day time limit. Our two companies did significant amounts of business, especially during the past 5 years, and I cannot recall a late-payment situation. Billing disputes were rare, and those only required some minor additional documentation for clarification and resolution.

Van Dusen was one of the best companies that I have ever dealt with from a change-order and work scheduling perspective. We maintained a close communication with the company's production people and they always kept us apprised of their upcoming workload, so that scheduling jobs on our presses was never a problem. In addition, Van Dusen's graphics people always provided us with high quality finished artwork, and it was unusual for additional changes to be made after the plates had been produced.

Based on our experience, any printing company should be very pleased to be the one that Van Dusen Graphics chooses to do business with once we have closed our doors.


Edward Wallendar
President and CEO

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